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Privacy Policy

1. General

At Lifetime Fluency, we respect your privacy rights, so we have prepared this privacy policy (our “Privacy Policy”) to explain how we collect, use and share your data. By using or accessing the Service (Lifetime Fluency Website or Application), you agree to the terms of this Privacy Policy. We may update our Privacy Policy to reflect changes to our information practices.

2. Information we collect

When you use Lifetime Fluency you provide us with information regarding your use of the Service collected by us as you interact with the Service.

When you enter the Website, we collect your browser type and your IP address (a unique address that identifies your computer on the Internet). When you use our mobile Application, we collect your device type, your device ID, and your IP address. In addition, we store certain information from your browser using “cookies.” A cookie is a piece of data stored on the user’s computer tied to information about the user. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature; however, you should note that cookies may be necessary to provide you certain features available on the Website.

When using our application, you can upload presentations and save audio recordings of your presentations. All voice recordings and presentation slides are stored locally on your mobile device. Presentation slides are never sent to Lifetime Fluency and we cannot view your slides. Voice recordings are only ever sent to Lifetime Fluency if the user specifically chooses to upload the speech to the Lifetime Fluency team to gain additional feedback.

Users can receive feedback on their speech within the app. For this feature, we use the IBM Watson Speech-to-Text tool. For more information on data IBM Watson collects, read their report here: IBM Data Responsibility Perspective for Watson Data and AI, and their whitepaper here: Watson AI Privacy, Compliance and Security.

We do not share your personal information with third-parties unless it is necessary to offer the Service or required by law.

3. Use of information obtained by Lifetime Fluency

We may use your email address to send you notifications regarding new services offered by Lifetime Fluency that we think you may find valuable. Lifetime Fluency may also send you service-related announcements from time to time through the general operation of the Service. Generally, you may opt out of such emails.

Users can receive feedback on their speech through the app. This feature is user enabled within the app. The app analyses audio of the users speech and displays feedback on areas such as pace of voice and hesitation words.

Lifetime Fluency may use or share aggregate or anonymous data collected through the Application for purposes such as understanding or improving the Application. This includes, for example, time in our VR app, time in specific virtual rooms, which online course modules are completed. This does not include any audio recordings or uploaded presentations.

4. Sharing your personally-identifiable information with third parties

We may be required to disclose personally-identifiable information in response to lawful requests, such as subpoenas or court orders, or in compliance with applicable laws. Additionally, we may share account or other personally-identifiable information when we believe it is necessary to comply with law, to protect our interests or property, to prevent fraud or other illegal activity perpetrated through the Service or using the Lifetime Fluency name, or to prevent imminent harm. This may include sharing personally-identifiable information with other companies, lawyers, agents or government agencies.

5. Links

The Service may contain links to other websites. We are not responsible for the privacy practices of other websites. We encourage users to be aware when they leave the Service to read the privacy statements of other websites that collect personally identifiable information. This Privacy Policy applies only to information collected by Lifetime Fluency via the Service.

6. Information security

We consider the confidentiality and security of your information to be of the utmost importance. We will use industry standard physical, technical and administrative security measures to keep your Personally Identifiable Information confidential and secure and will not share it with third parties, except as otherwise provided in this Privacy Policy, or unless such disclosure is necessary in special cases, such as a physical threat to you or others, as permitted by applicable law. Because the Internet is not a 100% secure environment we cannot guarantee the security of Personally Identifiable Information, and there is some risk that an unauthorized third party may find a way to circumvent our security systems or that transmission of your information over the Internet will be intercepted. It is your responsibility to protect the security of your login information. Please note that email communications are typically not encrypted and should not be considered secure.

7. Do not track

The Service is not designed to respond to “do not track” signals sent by some browsers.

8. Contact us

To understand more about our Privacy Policy, access your information, or ask questions about our privacy practices or issue a complaint, please contact us at